Question 1

PICKUP OF PURCHASES

Accepted Answer

All items purchased must be paid for in full before pickup.
 
If pickup is offered, pre-allocated time slots will be available on the day listed for pickup. 
 
If the purchased item needs to be disassembled for removal or disconnected from its mounting of its location on the property, disassembly and disconnection is the sole responsibility of the purchaser. Damage to the purchased item and/or to the property it is connected to, caused by disassembly and/or disconnection by the purchaser, is the sole responsibility of the purchaser.

Question 2

SHIPPING

Accepted Answer

All items purchased must be paid for in full before shipping.
 
The costs associated with shipping is not included in the total purchase price. Shipping, handling, insurance fees and all other costs are at an additional cost to the buyer.
 
Magna Auction Company offers in-house shipping, subject to limitations. Shipping, handling and insurance fees are additional to the total purchase price. If your item is eligible for shipping, the shipping charges will be calculated and added to your invoice. Please note that some lots purchased by the same bidder during the same auction cannot be shipped together due to size and weight, this will be noted on the invoice. 
 
Shipping for Items purchased on separate days and/or separate auctions in the same day cannot be combined. These shipping charges will be added to your separate billing statements.

Any package with a value in excess of $50 must be insured unless the buyer completes a Waiver of Shipping Insurance form.

Purchase invoices, shipping charges and all other fees charged to your invoice must be paid in full, in advance prior to shipment.

All items may take up to 7 – 10 business days to be shipped after cleared payment has been posted to your account.

Question 3

IN-HOUSE PACKAGING AND SHIPPING LIMITATIONS

Accepted Answer

Magna Auction Company reserves the right to make the final decision on what item(s) can or will ship.
 
Due to some items being oversized, heavy, fragile or some other nature, these items must be shipped via a third-party shipper.

Question 4

THIRD-PARTY SHIPPING

Accepted Answer

While Magna Auction Company will try to provide shipping for most items that the auctions offer, items that are large, heavy or more fragile in nature will need to be shipped by a third party. It is at the discretion of Magna Auction Company to determine which items can be shipped in-house and which will require third-party shipping. 
 
You will be notified when you receive your invoice if a third party shipper is necessary. All items shipped via third party shipper must be picked up by your shipper within 5 business days of payment of you invoice. 
 
Please notify Magna Auction Company after your invoice has been paid and you have procured third party shipping to arrange pickup by your third party shipper.
 
Magna Auction Company is not responsible for any damage or loss that occurs via a third-party shipper.

Question 5

INTERNATIONAL SHIPPING

Accepted Answer

Magna Auction Company does provide in-house international shipping. All international shipping governed by our In-house shipping limitations policy.

Shipping insurance is required for all purchases shipped internationally by Magna Auction Company.

Magna Auction Company does not possess an export license. If the property purchased is subject to laws governing export from U.S. or laws restricting imports into foreign countries, the granting of licensing and any applicable fees or paperwork for export and/or import of such goods is the responsibility of the buyer.

Magna Auction Company reserves the right to make the final decision on what item(s) can or will ship. Some items may be restricted and/or prohibited from shipment and import into your country. Magna Auction Company does not ship restricted or prohibited items. You must procure a qualified third party shipper that will advise you on how to handle these shipments.
 
A comprehensive list provided by the Universal Postal Union (UPU) of restricted and/or prohibited items shipped to your country can be found HERE.

Question 6

STORAGE FEES

Accepted Answer

Any items not picked up or picked up by your third party shipper within 5 business days of payment of you invoice, will incur storage fees at a rate of $5.00 per lot, per day, said rate applies to all items regardless of size or value. Storage fees must be paid before we release the item(s) for pick up. Items still remaining at our facility 30 days after the auction date will be considered abandoned. The purchaser will be refunded the purchase price minus any buyer’s premium, storage and other related fees. The item may then be consigned to a future auction without additional notice to the purchaser.